Frequently asked questions

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FAQs, quick fixes, and info on every feature. If you don't find an answer just contact the official katfile support.

General questions:

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Katfile is a cloud storage service that allows you to store, upload, and retrieve your important files online. You can access your files from any device with an internet connection and share them with others via URL links.

Creating an account on Katfile is free and easy. Just provide your email and password, and you are set to start using the service. You will never be forced to upgrade to a premium membership. 

You can upload any type of digital material, including videos, music, documents, and images. Katfile is suitable for both content creators and regular users looking for secure online storage.

No, VPN connections are not supported for downloads on Katfile. Make sure to disable any VPN services to ensure a smooth download experience.

If you forget your password, you can use the "Forgot Password" feature on the login page. Follow the instructions to reset your password via your registered email address. Beware you can only change your password once per month. Otherwise please contact our support.

Premium Accounts

Common questions about the premium membership at katfile. 

Katfile Premium membership offers several benefits, including faster download speeds, no waiting times for downloads, increased upload and storage limits, priority support, and the ability to resume interrupted downloads. Premium users also enjoy unlimited bandwidth and more generous file retention policies.

The cost of a Katfile Premium membership varies based on the duration of the subscription. The pricing is as follows:

  • 30 days: $22.99
  • 90 days: $41.99
  • 1 year: $156.99
  • Lifetime: $469.99

Premium members do not have specific limits on the number of files they can upload. The total storage capacity is significantly higher than that of free accounts, with some premium plans offering unlimited storage. This allows premium users to upload and store as many files as they need within their plan’s capacity.

Yes, premium members can upload and download files up to 200 GB in size. This is significantly higher than the limit for free accounts, allowing premium users to store larger files and manage their data more efficiently.

Premium members do have download limits. They can enjoy unlimited downloads with no restrictions on speed or bandwidth up to 50 GB per day. 

File Management, Uploads and Downloads

The following questions and answers are helping you out if you are looking into uploading or downloading any files from katfile cloud service.

The maximum file size you can upload depends on your account type. Free accounts have a limit of 500 MB per file, while premium accounts can upload files up to 5 GB each.

Free accounts have a total storage limit of 50 GB. Premium accounts offer significantly more storage, with some plans providing unlimited storage options.

There is no specific limit on the number of files you can upload as long as you stay within your total storage capacity. You can upload as many files as you need until you reach your storage limit.

Free accounts are subject to certain download limitations, such as slower download speeds and waiting times before downloads start. There is also a daily download limit of 5 GB for free users.

Premium accounts support resuming interrupted uploads and downloads, providing a more reliable file management experience. Free accounts do not have this feature.